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Student Support

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Student Support

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Issue to be reported

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FAQS

1. Reporting to Session

Login to the Student portal using your student credentials.
Navigate to "Admission".
Click "reporting" .
Click "+ REPORT" button to report session.
You will et a confirmation message that it was successful.

2. Paying Fees

Login to the Student portal using your student credentials.
Navigate to "Financials".
Click fees .
Click the "Pay Now" to open Jiunge platform.
Login Jiunge with your email to access the platform .
Click "view services" .
Click "tap & pay" on tuition fee .
Enter the amount you are paying and confirm.
Make payment using M-PESA or the provided bank account details.
Ensure the payment reflects on your Student portal after confirmation.

3. Registering Units

Navigate to "Academic" .
Click "Ünit/Curriculum" .
Tick the units you're taking.
Click "Submit".

4. Downloading Exam Card

Navigate to "Academic".
Click "Examcard" .
Download and print it.

5. Checking Results

Navigate to "Academic".
Click Resultslip/Transcript
Select Year of study and session
Click "Generate" to view your results

6.Clearance

Navigate to "Admission".
Click "Clearance".
Select clearance reason and save.
Check clearance history
Under "clearance certificate", generate your certificate.
For TVET students who have complited their modules fill the graduation form and submit it to the office of the registrar of admissions

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Student Support Form

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Issue to be reported

Describe issue in detail